Throughout history, casinos have used various techniques to increase their profits. One of these techniques is the use of comps, short for complementary items. In the 1970s, Las Vegas casinos were notorious for offering free show tickets and discount travel packages. They also gave out free buffets. This strategy allowed them to maximize the amount of people who came to Las Vegas. Keeping hotel rooms full and the casino floor occupied resulted in increased gambling revenue. However, today casinos are also aware of the importance of good customer service.
The word “casino” comes from the Italian term meaning “little house.” Although the primary purpose of a casino is to provide entertainment, a typical establishment includes shopping malls, restaurants, and even entertainment events. In early history, the word “casino” simply meant “pleasure”. Today, it’s considered a new luxury lifestyle for the wealthy. While this concept of luxury is still prevalent in Las Vegas, there are many types of casinos around the world.
A casino’s security is primarily composed of a specialized surveillance department and a physical security force. The former patrols the floor and responds to calls for assistance, while the latter runs the casino’s closed-circuit television (CCTV) system, a.k.a. the “eye in the sky.” These departments work closely together to protect the casino and its assets. The combination has been quite successful in preventing crime.